Terms of Service | Mazeazia

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Mazeazia (“Mazeazia,” “we,” “our,” or “us”) governing your access to and use of the Mazeazia platform and all related services.

By accessing or using the platform, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

1. Eligibility and International Use

You represent and warrant that you are at least eighteen (18) years of age and have the legal capacity to enter into this agreement. You further acknowledge that you are accessing the platform from a jurisdiction where such use is lawful, and you agree to comply with all applicable local, national, and international laws and regulations.

2. Description of Services

Mazeazia provides an AI-powered platform that enables users to generate, store, share, and monetize digital images and videos, and to schedule and publish that content to connected third-party social media platforms. The platform relies on third-party infrastructure and artificial intelligence systems, and Mazeazia does not guarantee the availability, accuracy, or uniqueness of generated outputs.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You agree to notify Mazeazia immediately of any unauthorized use. Mazeazia reserves the right to suspend or terminate accounts that violate these Terms or pose risk to the platform.

4. User Content and License Grant

You retain ownership of the content you submit, including prompts and generated images. By using the platform, you grant Mazeazia a non-exclusive, worldwide, royalty-free license to use, store, reproduce, display, and distribute such content for the purpose of operating and improving the platform.

You acknowledge that AI-generated outputs may not be unique and may be similar or identical to content generated for other users.

5. Prohibited Uses

You agree not to use the platform for unlawful purposes or to generate or distribute content that infringes intellectual property rights, violates privacy rights, promotes harm, or constitutes deceptive or abusive practices. When you publish content to a connected third-party platform through Mazeazia, you remain solely responsible for complying with that platform's terms of service, community guidelines, and content policies. Mazeazia reserves the right to remove content or restrict access at its sole discretion.

6. Monetization and Third-Party Services

Mazeazia may provide integrations with third-party services for monetization. You acknowledge that all transactions and obligations arising from such services are solely between you and the applicable third party. Mazeazia disclaims all liability related to such transactions.

7. Subscriptions, Billing, and Refunds

7.1 Plans and Billing Cadence. Mazeazia offers monthly and annual subscription plans. Annual plans are billed once per year at the time of purchase and grant access for twelve (12) consecutive months. Monthly plans are billed each calendar month. All paid plans auto-renew at the end of the current billing cycle at the then-current price.

7.2 Credits. Each paid plan includes a monthly credit allocation that refreshes at the start of each calendar month. Unused credits do not roll over to the next cycle. Credits are required to generate images and to use other AI features.

7.3 No Refunds — All Sales Final. By subscribing, you agree that all payments are final and non-refundable. Mazeazia does not offer refunds, credits, or compensation for:

Unused portions of any subscription period;
Mid-term cancellations of annual subscriptions;
Credits that expire at the end of a billing cycle;
Plan changes, including upgrades or downgrades;
Dissatisfaction with AI-generated outputs;
Changes in your usage patterns, project, or business needs;
Service interruptions caused by third-party providers, network outages, or hardware on your end.

Refunds may be issued solely at Mazeazia's discretion in cases of confirmed billing error, unauthorized charges, or where required by applicable consumer protection law.

7.4 Annual Plans — 12-Month Lock-In. By selecting an annual plan, you commit to a twelve-month term. The full annual fee is charged at the time of purchase. No prorated refunds or credit will be issued for cancellation before the end of the twelve-month term. Cancellation stops auto-renewal at the end of the current term; your access continues until the term expires.

7.5 Plan Changes. Upgrades — to a higher tier, or from monthly to annual on the same tier — take effect immediately upon payment. The new plan begins a fresh billing cycle and the previous plan is cancelled at the end of its remaining period. Credits already granted for the in-progress period are preserved.

Downgrades — to a lower tier, or from annual to monthly on the same tier — are not processed mid-term. To downgrade, you must (i) cancel your current subscription through the Billing page, (ii) wait for your current billing period to end, and (iii) subscribe to the lower-tier plan from the Pricing page. No refund or proration applies. Switching from annual to monthly on the same plan is not supported for the duration of the active annual term.

7.6 Cancellation. You may cancel your subscription at any time from the Billing page in your account dashboard. Cancellation stops the next renewal; you keep your tier access and your current cycle's credits until your billing period ends. After the period ends, your account reverts to the free tier.

7.7 Disputes and Chargebacks. Filing a chargeback or payment dispute for an undisputed charge will result in immediate account suspension pending resolution and may result in permanent account termination. You agree to first contact info@mazeazia.com to resolve any billing concerns before initiating a chargeback.

7.8 Failed Payments. If a renewal payment fails, your paid access may be restricted while we retry the charge. If we are unable to collect payment within a reasonable retry period, your subscription will be cancelled and your account will revert to the free tier.

7.9 Price Changes. Mazeazia may modify subscription prices at any time. Existing subscribers will be notified of any price changes at least thirty (30) days before they take effect on your account. Continued use after the effective date constitutes acceptance of the new price.

7.10 Trial Credits. Free trial credits granted at signup are promotional and have no cash value. They are non-refundable and non-transferable, and may expire at Mazeazia's discretion.

8. Intellectual Property

All rights, title, and interest in the platform, excluding user content, remain the exclusive property of Mazeazia and its licensors. You may not reproduce, distribute, or exploit any portion of the platform without prior written consent.

9. Digital Millennium Copyright Act (DMCA) Policy

Mazeazia respects intellectual property rights and complies with the provisions of the Digital Millennium Copyright Act. If you believe that content available on the platform infringes your copyright, you may submit a notice including: (i) identification of the copyrighted work, (ii) identification of the infringing material, (iii) your contact information, (iv) a statement of good faith belief, and (v) a statement under penalty of perjury that the information provided is accurate.

Mazeazia will respond to valid notices by removing or disabling access to the allegedly infringing content and may terminate repeat infringers.

10. Disclaimer of Warranties

The platform is provided on an “as is” and “as available” basis without warranties of any kind. Mazeazia disclaims all warranties, whether express or implied, including merchantability and fitness for a particular purpose.

11. Limitation of Liability

To the fullest extent permitted by law, Mazeazia shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the platform.

In no event shall Mazeazia's total aggregate liability to you exceed the greater of (i) the total amounts paid by you to Mazeazia in the three (3) months immediately preceding the claim, or (ii) fifty US dollars ($50.00).

12. Indemnification

You agree to indemnify, defend, and hold harmless Mazeazia and its affiliates from any claims, damages, or liabilities arising out of your use of the platform, your content, or your violation of these Terms.

13. Termination

Mazeazia reserves the right to suspend or terminate your access at any time for any reason, including violation of these Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of California, United States, without regard to conflict of law principles. You agree that any disputes shall be resolved in the courts located within California, unless otherwise required by applicable law.

15. Changes to Terms

Mazeazia reserves the right to modify these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.

16. Contact Information

For legal inquiries, contact: info@mazeazia.com